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You have to go to the "ALL PRODUCTS" button on our website, choose your product(s), add to cart and enter your billing and shipment details.
Your invoice is automatically sent to the email address you have provided after any payment is made.
You can enter your voucher code by going to your cart. Under your chosen product you will see a "promo code" field, where you can enter and apply your voucher code and proceed to check out.
Your order is dispatched within one business day.
After dispatch, the courier service will deliver your order within 3 business days.
We will send tracking information to the e-mail address associated with your order once the item has shipped.
We dispatch your order within 1 business day and deliver it within 3 business days. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find your tracking number and a link to a package tracking site.
We only ship to the United Kingdom, we do not ship internationally. If you would like to place an order to another country then please visit the webshop of your country.
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting our Customer Service immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.
To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement setting out your decision via email. You have 14 days to cancel your order after the first delivery and you can only return the product and receive a refund if the product is in original condition.
If you would like to return your order within 14 days, the cost of sending the bag back has to be paid by you. It can take up to 14 working days for your order to reach the warehouse and be processed. If your bag is in original condition we will refund your money for your order within 10 business days. Please note, that we will not refund the cost of the return delivery.